Our diagnostic process is thorough and transparent.

We guarantee:

• If the same symptom reoccurs within 30 days, and no new issues are present, we will re-check our original findings at no charge.

Not covered:

• Issues caused by customer declining recommended repairs

• Intermittent issues that did not present during testing

• Additional labor needed to access components that were not part of the original concern

• Oil Change Workmanship: 90 days or 3,000 miles

• Coolant, Brake, Transmission, Differential, and other major fluid services:
  12 months / 12,000 miles against workmanship defects or contamination

Members with “part of the family” plan or higher receive enhanced coverage:

• 36-Month / 36,000-Mile Warranty on most repairs

• Free re-check diagnostics within 90 days

• Priority scheduling for warranty issues

Membership details must be active at the time of repair and at the time of claim.

Unless otherwise noted, all repairs performed by our shop come with a:

24-Month / 24,000-Mile Parts & Labor Warranty

This covers:

• Defects in the parts we supply

• Workmanship performed by our technicians

If a covered part fails within the warranty period, we will replace or repair the part at no cost to you.

Exceptions & Special Cases

• Used or customer-supplied parts: No warranty on parts; labor is warrantied for 30 days.

• Dealer-only or remanufactured components: Warranty is subject to the manufacturer’s terms.

• Commercial/fleet vehicles: Eligible for a 12-month / 12,000-mile warranty unless otherwise specified.

To keep things fair and clear, our warranty does not cover:

• Failures caused by neglect, overheating, lack of maintenance, or abuse

• Aftermarket modifications or tuning

• Damage caused by unrelated systems

• Repairs performed elsewhere after our work

• Normal wear items (wipers, brake pads, bulbs, etc.) unless prematurely defective

If you believe you have a warranty concern, please contact us as soon as possible. Continuing to drive a vehicle with a developing problem may void warranty coverage.

We’ll get you scheduled quickly and take care of the rest.